Again, I think that's a very important point. We do encourage members to include their families, but health conditions are private. If I have a health condition, and my spouse asks my doctor about it, the doctor is not going to speak to them without my permission.
We encourage members to bring in their families. We encourage them to bring in their spouses. I think spouses give incredible, what we call, “collateral information”. They can certainly help and can certainly be part of the treatment, if necessary, with couples counselling and family counselling. The permission to allow other people to come in relies on the member.
If we get a phone call from a concerned family member who gives us information, we certainly will be in a receive mode. We certainly will listen to the person respectfully and hear what they're saying, note it, document it and use it, but, without permission, we're not able to transmit and share the personal health information of an individual.