I would say that, if you don't live in Valcartier or somewhere else in Quebec, it's incredibly tough to receive services in French. For us, the problem started when my husband was transferred to Ottawa. We had to submit a number of requests so that he could obtain services in French. He was in the midst of a severe crisis. At the time, he couldn't really say what he had to say in a language that wasn't his own. It was quite a roadblock at the beginning of his treatment. That was true for us as well.
On February 1st, 2021. See this statement in context.