We've talked about the allegations specifically around the chief of the defence staff—not what they were, but how it progressed—and we've discussed what the minister could have done. But you also brought up some very discouraging information around the process. Sometimes we have bosses who are ignorant and negligent of the process and therefore undermine doing stuff because of it. Sometimes they're wilful and deliberate in their interference in the process. And then sometimes it's what you've described: They escalate to using the process as a means of intimidation and against ensuring a positive outcome.
Could you give us some idea of how we've arrived at that and how we can possibly regain the trust and confidence and fix the processes so that it is no longer within the purview of the people to do such a thing?