Thank you for that question. It's enormous, but I thank you. It raises very important issues.
We know that change management is difficult in any context, and culture change in particular is challenging.
My work in terms of the other part of my job, public service renewal, is very much about ensuring that we have an organization in the public service that is up to the challenge, agile, inclusive and equipped. That's the frame in which we think about change management.
One of the most important things I believe in is certainly commitment from the top, but more importantly the engagement of the people who are affected. I think when you're thinking about the Canadian Armed Forces, it is important. The voices that are being brought to bear now are providing a very important message. One of those messages—I think of my work in terms of the safe workspaces initiative that we did in 2018—was that you need to make sure you have the structures and processes in place, but you need to make sure they work for people. You need to understand, if there are systemic barriers to people coming forward and to some of those voices being heard, and you need to make room for that conversation and act on the real experiences that people are having and try to make sure that there is a way to adjust, adapt and provide the structures and systems that support people.