I take responsibility for the work that we need to do and I take it very seriously, Madam Chair. I made sure that we put in place the right resources when we did and that we changed policies. We have made the progress that we have made, even though right now it is not the progress that we all need and want and that our members deserve. We have a lot more work to do.
On April 6th, 2021. See this statement in context.