I'm not sure there's a right launch sequence. I'd have to think about that some more, but I think the culture change and engagement is a big part of it. Trust isn't built overnight. It can be lost overnight, but it's built over years by walking the talk. I think it goes into the training. It's what happens in the military schools. There are many aspects to moving a large complex organization, particularly one that is a command-and-control organization. It's very striking that the RCMP and the military share this affliction.
On April 6th, 2021. See this statement in context.