Listen, I think the committee has heard all the evidence and you will form judgments, based on what you have heard about it, as to whether there were additional steps that could have been taken or done. If you do that, I hope that's constructive and helpful.
In the absence of any additional information other than there was a complaint and the ombudsman chose to raise it with the minister, we acted on the assumption that we treat it as if it is very serious because we don't know what it is. It may be or it may not be. It may be grounded in something or it may not be, but you don't want to make that judgment. You want to act on the assumption that it is. I think that's what we did in the Prime Minister's Office.
To the extent that I was exposed to what the Privy Council Office did, they acted the way I think Canadians would expect them to act, which was to take it seriously and try to put it in the right place.
The outcome we have, though, both in this case and in everything else that Canadians can read in the newspapers, suggests to me that this committee has real work to do. I hope it is done in a way that's constructive in trying to address what to Canadians are very obviously serious issues. I don't want to pretend I have the expertise to present the answers to you. There are experts and there are survivors who have lived experience that we have to be listening to, to understand why our current systems don't work and what systems we don't have that maybe we should have.
I hope that's what you do. I'm confident you will do that. I think that's why that's important. Notwithstanding how people reacted here, there's a situation in which, ultimately, there wasn't what you would want to see in the form of an investigation.