There are a couple of things there, and I want to try to deal with at least two of the things you've touched on.
Why not the shortest route, as you suggested it? I remind you that the minister came to seek advice after this unusual circumstance, through his office. The advice given by the independent Privy Council Office, which manages human resources across Governor in Council appointments, was to redirect the ombudsperson to the Privy Council Office. Unless you are suggesting we ignore that advice.... That is the advice we were given for next steps, by the appropriate people.