I will absolutely and directly address your question, but I want to start with your skepticism about it being a systemic problem.
I think you've touched on exactly the right thing in your lead-up to that comment, in that this is complicated. There was clearly not somewhere that this woman, whom we learned about in March 2021, felt was safe or appropriate for her to go in 2018, or whenever it was, when she first approached the ombudsperson—