Madam Chair, thanks for the opportunity to answer these questions. I'll cover the first one, and then we'll turn the floor to Major Martin, who will be able to speak to the lessons learned, bearing in mind that what we saw there was a snapshot in time, so she will share some of her observations from that moment.
With respect to how the provinces make a request, I will clarify that, as a health services member, it's outside my lane on how that specifically occurs. The process, very generally, occurs through the regional joint task forces, and I know that you've had some of the regional joint task force commanders speak in the past.
In very broad terms, the requests are coordinated from a request from the province itself based on the assessments done by the provincial emergency operations centres in discussions with the regional joint task force commanders. Then a request is sent up through the Minister of Public Safety that comes across to the Minister of National Defence. Based on the requests of the chief of the defence staff, we'll have a look at the availability of forces. Speaking specifically to health services, they would come to the surgeon general to reply as to whether we have forces available to meet those requirements. We would provide the response back to the chief of the defence staff, and then the planning staff would look at our overall ability to respond to that need.
Turning to your second question, I'll turn the floor to Major Martin to speak to the lessons observed in her time working in the long-term care facilities in Ontario.