As I mentioned already, I think one of the ways we should not measure effectiveness is by looking at the fluctuations in our numbers from year to year. I think perhaps over many years we might be able to see trends, but certainly not year to year.
In terms of the suicide prevention strategy you mentioned for the Canadian Armed Forces, it was turned into the suicide prevention action plan. It had 95 different action items. As to your question about how we measure progress on the suicide prevention action plan, it is being tracked very carefully. We report on the different action items quarterly, for instance. As to how we measure each of those, you can imagine that in those 95 items there's a huge variety of things. Some of them, like the road to mental readiness program, might be measured on how many programs we've adapted to customize circumstances and occupations, or how many people we have trained. In another item it might be something like the clinicians handbook to prevent suicide. That one was tracked by whether we completed the task, which we did.
I think following how we're doing is dependent upon what that action might be. I would make a statement overall on how we recognize if we're doing better: It's the reports we get back from members, through surveys and things, about their ability to recognize when they might need help and recognize how they would help themselves or how they would help another person. I think it's those kinds of broad concepts. That's how we know our action plan is making a difference.