I think the first thing is to treat the whole family unit as the core, so that it's not the military member and their family, but it's the military member's family who needs to be at the centre of any intervention and any treatment. It sounds like it's a little thing, but it's really a big thing.
I also think it's really important to recognize that family is diverse and ever-changing. It's not like you can say that once you've informed the family, check, you're done. It needs to be done on a continuing basis. Engagement of family members in the conversations and in the dialogue is critically important. The research is really clear that when there is success, it's usually because there's a strong circle of support, strong family connections and really healthy relationships. When there isn't, the same applies in the negative.
I think that, when we look at the ways in which we want to move forward and we want to plan, the family lens is critically important. Family engagement is an absolute definite. Recognizing the diversity of families is critical. When we think about the ways that we can leverage those relationships and nurture them, we can recognize them, honour them, acknowledge them and engage them early on. I know there are a number of programs in place right now that are attempting to do that. We need to celebrate the situations and circumstances that have been successful. Not only do we want to spend time studying the cases that have not ended well, but we also need to spend a lot of time researching when we get it right. How can we take those learnings and translate them across?
We do have a wonderful generational opportunity now because we're talking more about mental health. We start with children when they're toddlers: “Share your feelings, tell us how you're feeling, use your words, how can we help you, what kind of help do you need?” Kids at age two and three are now being taught how to ask for help. That's going to give us a huge opportunity going forward, because the foundation has already been laid. It's very different from previous generations that were raised with, “Suck it up, shake it off, move on, don't let it bother you and don't let them see you cry”. It's a lot harder to engage in talking about mental health in that case.
We're creating a perfect storm here with really good evidence-based programs, really good acknowledgement of what works and a commitment from people like you around this table who want to get it right. I think we're creating a perfect storm to go forward with really positive results. We can measure impact by also recognizing how people are thinking and feeling, as well as what they're doing: So thinking, feeling and doing. It's not just the end results; it's the impact of their behaviour, their thoughts and their feelings as a result of....
Even knowing that these programs are available, even if they don't need them, just knowing that they're there is sometimes program enough.
We can't underestimate the power of families and family connections in this space.