Thank you very much, Chair.
Thank you, Mr. Dufresne and Ms. Gervais, for your work and for your time and presence here today.
I want to begin by speaking with you about modernization and digitization. I'd like to just briefly at the beginning explore a question that I've asked some other witnesses on this study. Sometimes we can fool ourselves into thinking that going entirely digital and relying entirely on computing to streamline, simplify and expedite processes is the way to go. In the case of your work, would you say that's true? Is it necessary to become entirely digital?