I can tell you certainly that, throughout, we are seeing this issue of delay as being an important one to tackle—for ourselves as well, the complaints, the process that we have. We've put forward as one of our strategic priorities the notion of looking at our own processes and whether we can make those more efficient. We've obtained resources from government and Parliament in terms of dealing with backlogged cases, prioritizing certain cases, and looking at our processes to see if they're as efficient as they can be and whether there are things that need to be changed.
That should be done by departments as well. That's where putting it as a priority, making sure that you are challenging your processes, you're removing inefficiencies and you're making sure that these things can proceed efficiently is certainly very important.