Number one is that cybersecurity basics matter more than ever now. When I say the “basics”, I mean keeping systems up to date, using modern technology and enabling things like multifactor authentication.
In our view of all of the attacks and customer compromises that we see, doing the basics and enabling MFA would prevent the vast majority of those. Unfortunately, as much as we work with things like Get Cyber Safe to build that education, there's still a lot of improvement we can make around the basics.