That is a slightly different question. Digital certificates are foundational to every digital process we have, so Canadian citizens depend on them whether they know it or not.
If your question is whether the country should demand digital ID, as is done in a lot of European countries, that certainly is a wave that the world is moving toward. It provides a lot of benefits. It makes it easy to identify that you're real and not spoofed. Used properly, it can make interaction much easier for the average citizen who doesn't necessarily have a computer science degree. These have been used successfully in a number of European countries.
There's also a pan-European standard called eIDAS, which is used broadly across the EU and the U.K. in order to do exactly that. It is a non-trivial effort to establish these kinds of things throughout government organizations, but government is a good place to start.