One of the insurers—I'm not sure if it was Veterans Affairs or a specific company—definitely dealt with all the veterans. They were receiving this EMDR from people who had qualified, but, all of a sudden, a certification was required, so these women and men lost their providers altogether, because the providers didn't have the new certification requirements. They had families; they couldn't stop working to go back to school.
Is there no way we can make the actual treatment they're getting seamless and not have to go to a layperson, because even having to explain what happened using regular military jargon.... If they have to explain their whole story over again, they become frustrated, and they find a quick and final solution to it.