Yes, that's exactly it.
In Saint‑Jean‑sur‑Richelieu, we're in a francophone environment, and service members and recruits are generally anglophones. We offer completely bilingual services, whereas according to recruits and service members, often no one speaks English at the hospital. This makes it hard for them to receive proper care and services. They are isolated. They get good physical care, but the psychological care isn't as good.
The crisis centre is therefore a safer and healthier environment for recruits and service members in crisis.