If they're stating at committee, on a procurement study, that they're frustrated and you have what sounds like some pretty sound assistance for some of these smaller businesses, why are they coming to us and saying they are frustrated? What should we do? What can we do? What are we doing?
Is it a communications issue, maybe? Is it us reaching out to them, or are we providing liaisons? I'm trying to think outside the box of how we can.... Again, if you have programs now and they don't feel like they have the ability to participate, what is it that we can do outside of what we're already doing?
I guess I'm leaning toward this being a communication issue.