Thank you very much.
Concerning BGRS, I asked a question that was on the Order Paper. I asked for the number of complaints that had been filed by military members with regard to how BGRS operates—in other words, with regard to its internal management. It's not possible to get that number. I was told that it was impossible to obtain the number of complaints made with respect to Canadian Forces compensation files. As a result, in terms of the processing process or the management of files by BGRS, National Defence has no idea how many complaints have been received. You would have to go through the files manually and pull them out one at a time.
Do you see that as a shortcoming, the fact that the Department of National Defence is unable to have a real idea of military members' satisfaction or dissatisfaction with the services of BGRS? On the ground, military members generally say that they are really dissatisfied.