Mr. Chair, throughout the pandemic, as the member mentioned, we minimized the amount of time we interfaced with the houses as much as possible. We tried to not go into the homes. We only did emergency repairs over the course of that period of time.
We saw the effect in the sense that we were getting eyes on all of our assets on a regular basis in a cyclical way, as we normally would. We saw some degree of degradation, hence the numbers we've seen of more houses in “below average” condition.
In addition, our houses continued to age, regardless of the pandemic, and some of the older homes...our condition assessment template doesn't count for the aging of the asset. We had a very large investment in our housing portfolio back in 2015-16 from the federal government. We built those houses, and after five years, they fell into a category that is no longer new, but now they're average. That is a degradation in condition that is simply the passage of time. Unfortunately, that five-year window hit during the pandemic, so it was a double whammy as far as why our condition dropped.
Since the pandemic, we have put the ship back on track. As I mentioned earlier, our “below average” housing numbers are decreasing, and we are getting back into those houses and catching up on those inspections that we missed.
As some of the members mentioned, in our case, the housing portfolio is inspected by our public servants. We contract those services out, but we have our personal eyes on them and we take care of them directly, so I'm very confident in the condition of our assets.