That's part of the system we're in right now. You may have noticed that last week we put online a digitalized form, which is step one of digitalizing the whole system.
We're having a hard time understanding how many grievances there are in the system at any given time, simply because they were paper-based. They were done at every level, and they're very difficult to track. Having a digitalized system will allow us to achieve what you're saying right now.
It's very difficult at this time unless it's flagged to us, but it's changing, and it's changing in the right direction.