One of the big things I would suggest, as I mentioned before, is having all of the grievances come to us as discretionary or mandatory, as we call them. How does this help? First of all, with access to information, it would give all grievers the disclosure they need to have their grievances properly considered. It would give an impartial and independent review back to the chief of the defence staff.
While it may look as if it would take more time to send all those files to the grievance committee, at the end of the day, it saves time in the process. Why is that? What the Canadian Armed Forces and the member get back is a fully analyzed file with all the information contained in it and the logical flow of how we arrived at a recommendation or conclusion. When it gets back to the final authority, they have a complete file. They can review it. They have an independent opinion on it. It also explains to grievers why we feel their file should be decided in a certain way. That gives us some transparency and boosts confidence in the system.