As I said in my opening remarks, when we're talking about individual investigations—when people come forward with a complaint or something—we are very successful in getting a resolution for them. I might have mentioned our statistic that we're 100% successful at this point in getting a resolution for them when we see unfairness in a process.
What I'm concerned with more than anything is the ability to have responses on our systemic investigations and, probably more importantly, to have action on our systemic investigations. That could involve any sort of circumstance, different constituents or whatever it might be. That is probably where my biggest concern is at this point in time.