I'll start by answering your question about the EnerGuide. It just isn't true that the program was not well structured or well managed. The targets were well defined at some point, but they changed, and the appropriate adjustment was never made.
As for whether people would have renovated their houses anyway, I obviously can't answer that question. However, I do know that in 2003, when the government enhanced the EnerGuide program by adding an energy efficiency assessment and analysis, we noted that Canadians were much more interested in availing themselves of the grant; there is a graph on that in that chapter of the report. However, a prior assessment had to have been carried out.
As regards leadership, I will simply say that an auditor always expects to see results and does not base her opinion on words alone.