My comments on CN were based on a survey I did recently. There is still frustration out there. Having said that, CN says they are trying their best. The context is that mills are taking downtime all the time, and mills are closing with very limited notice. So in fairness to the railroad, conditions are changing rapidly in terms of demand for cars. I think the bottom line is that more dialogue is needed with that company to indicate what better terms of service could possibly be achieved.
On March 4th, 2008. See this statement in context.