Having been a GM of operations, this is actually quite an interesting area for me.
As we're introducing these new technologies, I guess the real trick is to operate what you've got as efficiently as you possibly can. You'll see within Suncor that we have quite a big push on what we call “operational excellence”, which is really just tending to your knitting: monitoring your operations and keeping things within tighter bands.
If you look at some of these air emissions intensities as well as the water usage numbers I referenced in the prepared notes, those largely came from really the operators doing the right things at the right time, monitoring things more closely, having the right metrics and measures, and so on.
The operations side is rather mundane, I guess, but there is quite a bit of opportunity in that.