Yes, and I should start off by saying that we're required under the Competition Act to conduct our investigations confidentially, so I can't speak to specifics of specific companies in specific areas. We did survey a very large range of retail propane companies across Ontario and Quebec, but the specifics of those conversations I have to keep confidential.
First, I think it's fair to say that the increased demand for propane this winter, both for home heating purposes and for U.S. agricultural demand, was unexpected. It exceeded the forecasts of people who we spoke to.
With specific regard to northwestern Ontario, it was a unique situation. What we observed was that the biggest issues with shortages and high prices occurred in western Quebec and eastern Ontario. For northwestern Ontario, the evidence we heard was that the prices rising so high this winter made it economical for supplies to be trucked in from a hub or a propane terminal near Winnipeg. Generally propane retailers in northwestern Ontario had better access, there were fewer shortages, and prices did not rise as high as in some other areas like eastern Ontario and western Quebec where retail suppliers tend to source from underground storage at Sarnia instead.