Thank you very much, Mr. Chair.
I'd first like to thank all of you for making your presentations today. It's always very interesting for us to hear all the different points of view.
Also, particularly to Mr. Donihee, regarding the report that you've generated, I think we need to congratulate the industry on the success rate we've had. You have been very diligent. A 99.9% approval rating in terms of no spills has been quite remarkable.
I suppose the first question then needs to be about when things of this nature do happen. Mr. Donihee, how do people who are affected by an incident currently seek compensation? What process do you have in place and what's your part in that?