Waste is a very large issue. Thank you for raising that. I think there are significant issues, particularly with the measurement and the transparency around measurement.
Some of the haulers have an enormous amount of power. I think it has ended up being a result of their institutionalization in that sort of power role, but the hope is that in the future it starts to balance out a little more and that as a result there will be more transparency in terms of waste diversion and what those numbers accurately reflect.
Transparency is one issue. I think too much power on the haulers' side is another issue. Also, in terms of the waste piece, I think different companies have different calculations in terms of diversion rates. Different companies are looking at that in a different way, so I think some level of standardization would be helpful in order to give a more accurate insight into what these numbers actually look like.
There's another element that's specific to the building world. We find that even when we implement an incredible initiative at one building, the issue is that when you go right next door—to give the example of downtown Toronto—that building will have a different policy, different recycling or different waste regulations or policies. There's nothing that's standardized across an area, which leads to a lazy attempt, I guess, at recycling or waste diversion on the user end. It is so different that people lose motivation and interest, because in every new building they go into they have to look at something different—