The measures that the National Energy Board will take include reaching out and engaging Canadians in serious and meaningful ways, helping Canadians understand what the board's full life cycle of regulatory oversight looks like, including what we do in certain circumstances, and how we look at issues that Canadians are concerned about, such as emergency response, and the potential for oil pipelines to pollute waterways, or other concerns that Canadians have.
We've seen over the last two years that Canadians are increasingly interested in the kind of work the board does, interested in a way that they haven't been in the past. The board is undertaking to talk to people more, to help us understand what their concerns are and to help them understand what the board does, and what the board undertakes through the life cycle of a project to ensure that the projects are safe, that the environment is protected, that people's water is protected, and that people's communities are protected.