We've taken a number of steps over the past two years to change the way that we regulate, to become more transparent, to reach out to Canadians, to engage them more, to find out what their concerns are, to find out how much they know about the National Energy Board, and to try to provide information to them that's useful. We've also undertaken very recently a reorganization that will allow us to better align the resources we do have with those priorities that we are pursuing so that we can both regulate in an excellent way and demonstrate to Canadians that we're regulating and providing excellent, world-class regulation of the pipelines we oversee.
We have a number of internal initiatives going on. We've opened up two regional offices, one in Vancouver and one in Montreal, and we're continuing to work a great deal on engaging Canadians directly to understand what their concerns are and to explain how the board approaches various problems that arise.