I think that it is very important. To some extent, the commissioner's role as liaison between the minority communities and the government amounts to support for minority communities so that they can be heard. The commissioner's role is also to try to act as a link between you, the members of Parliament, the minority communities and the government.
As I said, I was born in Ottawa. I am very aware that as the national capital, Ottawa has an additional responsibility, particularly as regards language. And I am sometimes astounded to see that as far as language goes, Ottawa is not very welcoming to francophones. I think that it is a tradition in Ottawa to be resistant to francophones' demands. I think that businesses in the capital should realize that in strictly commercial terms, there is a market of francophones who are unilingual or much more comfortable in French in this city.
People should not find themselves in a unilingual city, to all intents and purposes, once they leave Parliament Hill. As a resident of Ottawa, I sometimes find it ridiculous that Ottawa does not offer a more welcoming face to francophones.