We offer services in both languages. Many organizations are bilingual, but they also have a structure that is very francophone. Look at the example of Salus, which is an organization to help people with mental health problems find housing. The organization is bilingual in that it has a completely francophone parallel structure. The people in charge have applied for designation as a francophone organization, in other words, interaction, reception and service provision is all in French.
On October 19th, 2006. See this statement in context.