However, reference is being made to exclusions in the enforcement of provisions, in the case of Aeroplan, for example. It's also said that the affiliates that are subject to them won't be named. Aren't they thus ensuring that citizens won't receive bilingual service, that there will still be complaints and that we'll still have to resort to a legislative process to correct the situation.
On November 2nd, 2006. See this statement in context.