It must be understood here that the problem is that there is a question, as you say, concerning the government's authority. However, the government isn't just the Department of Transport. So it's an entity. I'm sorry the minister isn't here, because this is a political question. If you realize that not everyone can do business with Air Canada, can't have Aeroplan service... If I don't speak English, I can't take advantage of Aeroplan's services; so I'm deprived of the services offered by Air Canada.
It seems to me that this same government should have assurances that, as a citizen, I'm going to be able to have access to those services. Don't anyone tell me that it's not incidental, since, if I don't have it, I'm deprived of the opportunity to exercise my right. So you can't tell me that this kind of thing is being taken away from me because it comes under another authority. If the authority isn't there, establish it. It's the government's duty to ensure that I, as a Francophone, have access to these services whether I'm in Moncton, Montreal or wherever. And there's the rub. I'm going to be told that, depending on the little boxes, it belongs or doesn't belong. But, as a citizen, that's not what I want: I want to have full access to my rights.
How can the government guarantee me that access?