In some areas, in some departments, such as Canadian Heritage and Service Canada, we are lucky to have two French speaking program officers, not just bilingual but francophone, working here in the province. There is also the RCMP, Citizenship and Immigration. I am trying to go over the list. I think that they are twelve. In some cases, I would say that the situation is very good, but that is not the case at Canada Post, where it was terrible last year, and it is even worst at the immigration service. There was one incident that created quite an outcry. I believe that it was three or four years ago, and it involved a member of the community who wanted to be served in French when she went to renew her passport. She went to the office, spoke in French and was answered in English. They understood perfectly well what she had said in French, but it seems that they were not able to answer her in French because the supervisor refused. If she allows the service to be given in French, that will create a demand, and they did not want to get into that.
Do you see the kind of challenges that we face? It was the same type of situation when the customs service at the airport was run by the federal government.
When all of you go back to the St. John's airport, test the service for yourself. You will see the little sign that indicates that service is available in English and French. Speak in French. Some of them will certainly understand, but they will always answer in English. That is one example. I want to turn the floor over to Cyrilda, Steven or Marie-Claude. They may have other examples for you. But as I said earlier, we always need to be vigilant and seek our rights.