I'm glad to see everybody here. We had a long trip, and I'm glad to be back in Quebec. And I'm glad to be meeting you.
The issue of health concerns me. I worked in this sector for many years, before going into politics. I was a responder in a CLSC for 17 years. Because I was bilingual, I was the one who spoke to the members of the anglophone community. However, it must be said that very few people speak English in the riding of Berthier—Maskinongé. However, on occasion, in a crisis, I was asked to intervene because I was the person who could speak both languages.
Over the past few years, I have noted that health care organizations are tending to provide health and social services in both official languages and, in order to achieve this, they make one person responsible for dealing with the anglophone minority. As far as accessibility to health services is concerned, do you think that things are working out well for the anglophone minority? I would like to hear your comments on that issue.
Moreover, Mr. Van Lierop, you made mention of the responders' workload. You talked about 52 per cent and 27 per cent for the anglophone communities. Could you tell me how you would explain that? There is nevertheless an entire social services and community services network. How do you direct your clients to these services? Is it adequate? What problems are you facing under these circumstances?