Well, all I can say is good luck.
We had a particular experience in New Brunswick. If you read the proceedings of the parliamentary committee — at the time, Jean-Claude sat on that committee — you'll see that we had recommended that people have the right to appeal. For example, if a client goes to an office and asks to take a training course and the official he happens to be dealing with — having gotten up on the wrong side of the bed that morning — rejects his application, well, it's just too bad, because that client won't get any training. It's as simple as that, and he has no right to appeal.
Also, if that client is not well informed or is referred to the wrong place and registers at college, he won't be told that he is not in the right place or that he has to go back to the Human Resources office. In my case, it is the New Brunswick Human Resources Office. So, if he registers and applies for Employment Insurance benefits, he will be told that because he was not referred by Human Resources, he is ineligible for benefits.
We are not the only ones this happens to. As I say, I know all the ins and outs of this issue, and I know about its effects on the ground. I'm just suggesting you be careful.
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