Under the provisions of the Companies' Creditors Arrangement Act, the judge had simply ordered that all agencies with the power to regulate Air Canada, including ourselves, would suspend that power for Air Canada. However, Air Canada and the Office of the Official Languages Commissioner reached an agreement that still allowed the commissioner to move on certain types of complaints, if not all of them. We have identified certain categories of complaints which we could investigate.
On November 23rd, 2006. See this statement in context.