I'm eager to see the extent to which our recommendations have been implemented. One of them was to create an effective complaint mechanism that would be known and easily accessible to recruits. Recruits in the Canadian Forces are really at the bottom of the hierarchy, and they have to deal with the chain of command that can be very daunting. They could use that kind of mechanism without worrying that they will be told that Côté is at it again with his complaints.
On November 20th, 2007. See this statement in context.