I think that it goes further than that. For example, a soldier who is learning to be a mechanic might ask his instructor if he wants the windshield changed and might be told: "I don't speak French." It is all well and good to create a mechanism, but the machine is broken. How can they go to Borden and say that instructors who are not bilingual have to leave? That can't be done. I am not criticizing you personally, but rather National Defence. The problem can't be solved unless the problem is really addressed. It doesn't matter what kind of complaint mechanism is brought in: the problem remains that the person at reception and some of the instructors do not speak both languages.
Do you agree with me? I would like you to answer yes or no.