I'm really interested in this subject.
In my opinion, there are two occasions where an individual in a vulnerable position really requires services in his language. First of all, this is the case in the health field. When you're sick, you are vulnerable and need to be reassured. So you need to be able to communicate with your doctor in your language. It's also the case in the area of justice. For example, if a problem arises, you may be intimidated or nervous. You are in a field that you don't know and you want to be able to speak your language, but it seems complicated.
Mr. Doucet, you mentioned a recent case in which you had to plead in English. Does that happen often?