You asked two or three different questions.
The services offered at the Marine Communications and Traffic Services Centres are bilingual, at level B. I believe you're asking me whether that level is adequate in the case of search and rescue operations. We think it is because, in the context of those operations, few questions will be part of the communication. We've only received one complaint in the past five years concerning the services provided by the centres, and language problems have never been an issue.
Your other question concerns the family. I accept the fact that communication was not acceptable in this case. However, in a case such as this one, it is normally the police on the ground who handle communication regarding the most delicate matters. That's what we had planned, but unfortunately that's not what was done. There was a breakdown in the process, and I accept that.