I understand, but sometimes you have to dwell on the past because sometimes the past is indicative of the future.
I don't doubt your good faith. I'm sure you want things to change, but this is a big machine. Sometimes—I'll say it again—one would say it's a necessary evil.
Are Francophones aware of the situation before they arrive? According to the testimony, one would say that Francophone recruits arrive on the base and are completely surprised, because they thought they were entering an environment where they could work or learn in their language. But they realize that they receive orders in English only, that they don't have any textbooks in their language, etc.
Is there anything that prepares Francophones for that?