I have heard about some serious problems for Francophones outside Quebec. I was discussing this with a lady last week. She was telling me that in Northern Ontario, it is really awful, that there is no one available to answer them in their own language, either at the intake stage or elsewhere, to the point when people have to switch to the other language if they want to receive service. In fact, this particular lady asked if she could speak to a Francophone. She was told that she could wait until someone could answer her in French or agree to receive services in the other language. So, she chose to be served in English.
Is this a pervasive problem in Canada?