Thank you, Mr. Chairman.
Good morning. It would appear that you go to great effort to provide good passenger service. Since 1986, you have required that your employees be bilingual. I find that this is an example to be followed.
However, I understand that you still have some employees working who speak only one language. When you prepare your duty rosters, is that taken into consideration, or is seniority the only thing that counts? Do you make sure that there is always someone in the car who is able to serve people in both languages?