Exactly.
As for those employees who are unfortunately unilingual—it is unfortunate, after all, not to be able to enjoy the benefits of being bilingual—because they were hired prior to 1986 and were unilingual at that time, there are some solutions provided in our training programs. For example, if you are in a dining car and a unilingual employee serves you but you would like to be served in French, the employee will say “just a moment”. Someone will then go and find a bilingual employee working on board the train so that he can serve you.