Let us begin at the beginning on day 1. We are not in Rigaud yet, we are far from being in Rigaud. I gave you an example of what I had to go through at Ottawa airport when I spoke in French twice after which I had to demand services in French from a supervisor. He asked me if I had requested service in French. When I speak out in French twice in a row, it is quite clear that I would like to receive service in French.
The official languages commissioner said that service should be offered proactively and not in a reactive way. If someone asks why he cannot take tests in French, do you think that he should normally get the answer that his tests will go more quickly, and because he speaks English, he should continue in English?