Thank you for your question.
Indeed, in 2008, we received a complaint from a participant of the Point Of Entry Recruit Training Program. As Ms. Therriault-Power explained, the recruitment program is comprised of two parts. There is the hiring phase which takes place in the region. In this particular case, we are talking about the Atlantic region. Once the candidate qualifies, he or she is transferred to the Learning Centre of the CBSA in Rigaud to take part in a 10-week training program.
We worked in concert with the Office of the Commissioner of Official Languages on this particular complaint, and he concluded that, from a recruitment perspective, the CBSA had not committed an error, and had made the active offer to provide training in one or the other official language.